Everything youneed to know

Guests at Chesters Stables are available to check in at 3pm on arrival day. Check out is 10:00 on departure day.

Any bookings made on a flexible rate for 1 room for 1 night are required to provide card details on booking for a guarantee. Any cancellations received within 48 hours prior to check in (14:00 GMT) the total balance of your stay will be charged. There is no charge for cancellations outside of the 48 hours.

Any bookings for more than 1 night will be automatically be charged a 20% deposit on booking. All deposits are non-refundable & non-transferable. If a cancellation is made within 7 days of your arrival date the first night accommodation will be charged. Any cancellations made within 48 hours prior to your check in time (14:00 GMT) will result in being charged the full amount for their stay.

Multi-room bookings (2 or more rooms) for 1 night or more will automatically be charged 20% deposit on booking, even if booked on separate lines this still equates to a multi night stay. All deposits are non-refundable & non-transferable. If a cancellation is made within 7 days prior to your arrival date you will be charged 75% of the booking. If a cancellation is made within 48 hours prior to your check in time (14:00 GMT) full payment for the stay will be charged.

Any bookings made on a ‘prepayment/offer’ package are paid for in full at the time of booking. All rates which have been prepaid have a non-refundable & non-transferable cancellation policy.

In the event of a no show for any bookings, the total balance of your stay will be taken.

Covid-19 

The current coronavirus pandemic and subsequent government restrictions are out of the control of both Walwick Hall and our guests.

Where government guidelines force the full or partial closure of our restaurant or hotel then any bookings and deposits will become fully transferable to a future date and supersede the specific booking terms and conditions of any individual reservation.

Should the future date carry higher charges for products or services then the additional amounts will need to be paid as part of the normal deposit process. For example; should a midweek booking be cancelled and then re-booked at a weekend, then additional charges will apply.

Guests of Chesters Stables and all Non Residents are more than welcome to join us for Breakfast, Afternoon Tea, Dinner & Sunday Lunch. All visits must be booked in advance by calling 01434 620 156.